CJ MILLER · WARRANTY & SUPPORT
Riccar Warranty Information
Coverage starts with the details. Find the right information for your brand, model and purchase, with help from our Harleysville team.
Riccar coverage varies by model. Use the exact model on your vacuum’s rating label, including any suffix, and keep your purchase paperwork for service.
Ask CJ Miller about your Riccar warranty
SupraLite models
| Model | Household use | Commercial use |
|---|---|---|
| R10E Entry | 1 year | 90 days |
| R10S Standard | 3 years | 90 days |
| R10P Premium | 5 years | 90 days |
| R10CV Cordless | 3 years vacuum; 1 year battery | 1 year |
Covered defect repairs include parts and labor through an authorized Riccar service center. There is no separate, longer motor warranty.
R10P belt protection
The R10P Premium is a lifetime-belt model. Belt-replacement labor is included during the vacuum’s warranty period. The other SupraLite models do not have this benefit.
Gem handheld and R70 Smart Mop
| Model | Household use | Commercial use |
|---|---|---|
| Gem handheld | 90 days | 30 days |
| R70 Multi-Clean Deluxe Smart Mop & Vacuum | 1 year | 90 days |
R70 coverage includes parts and labor. Wear parts are excluded.
Eligibility and service
The household warranty starts at purchase and is for the original purchaser. Normal wear items such as filters and brush strips, routine maintenance, misuse and damage caused by improper maintenance, unauthorized repairs or non-genuine parts are excluded. Products purchased, used or operated outside the USA and Canada are excluded.
Have your receipt, model, serial number and a description of the problem ready. Coverage depends on the warranty terms and a service assessment.
